Always let your customer make the right choice.
Unfortunately her van stopped running. It was sitting in her parking spot at the apartment complex where she lives for more than 3 months. She wasn't sure whether to fix it or let it go for good. She called us and we shortly went and check her car and gave her a really good quote. She wasn't sure she wanted to let it go so we gave her time to think about it. Three days later she called us back and we bought her 2000 Nissan Quest.
We don't push to close the sale, we give the opportunity to our clients to make the right decision.